Privacy Policy
How we collect, use, and protect your personal information.
Last updated: January 2024
Introduction
glossy-seed ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
We may collect and process the following information:
- Personal identification information (name, email address) when you submit enquiry or enrolment forms
- Information about your course preferences and educational goals
- Technical information including IP address, browser type, and device information
- Information about how you use our website through cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and process enrolment requests
- Provide and improve our educational services
- Send you information about courses that may interest you (with your consent)
- Analyse website usage to improve user experience
- Comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contract: Where processing is necessary to perform a contract with you or take steps to enter into a contract
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enrolment records are retained for seven years after course completion for legal and administrative purposes. Marketing preferences are retained until you withdraw consent.
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our website and services
- Professional advisers including lawyers and accountants
- Regulatory bodies when required by law
Your Rights
Under data protection law, you have rights including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing
Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.
International Transfers
Your information is processed and stored within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place.
Changes to This Policy
We may update this policy periodically. Significant changes will be communicated through our website or by email where appropriate.
Contact Us
For questions about this privacy policy or to exercise your rights, contact us:
glossy-seed
42 Chancery Lane
London, WC2A 1PL
[email protected]
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.